Contact the laboratory before sending samples
Do not dispatch a new submission until the laboratory has confirmed the testing scope, proposed specimens and delivery details. The most useful plan depends on the species, affected groups, signs, timing and purpose of testing.
Four preparation steps
Define
State the veterinary question and what decision the result should support.
Confirm
Agree on targets, specimens, quantities and timing with the laboratory.
Identify
Use unique, legible sample labels that match the submission details.
Protect
Package and transport specimens under the agreed containment and temperature conditions.
Information to include
- Client or farm name and a responsible contact person.
- Species, age or production stage, group and location.
- Clinical signs, onset, mortality or production changes.
- Vaccination, recent treatment and other relevant herd or flock history.
- Sample identifier, specimen type, collection date and requested testing.
Collection and transport principles
- Collect with sterile instruments and prevent cross-contamination; place swabs in viral transport medium or sterile PBS / saline.
- Ship chilled at 2–8 °C with ice packs, ideally arriving within 24–48 hours.
- If dispatch is delayed, freeze at −20 / −80 °C and avoid repeated freeze–thaw cycles.
- Submit 3–5 animals per affected group so results represent the herd or flock.
- Keep containers secure and clearly labelled, with identifiers that match the request form.
Specimen advice organised by 30 clinical syndromes is on the home-page sampling guide — or download the full guide as Excel (Chinese).
The principles above are general guidance. Contact High Hope Vet before dispatch for the current receiving address, delivery instructions and the specimen plan appropriate to your case.
What happens after intake
The laboratory checks the received specimens against the request, records the submission, and moves accepted samples into the applicable testing workflow. Existing clients can use the LIMS for supported submission, status and report functions.